Some of these drivers work for Amazon’s growing “gig” arm, Amazon Flex, where drivers deliver packages in their own cars and are classified as independent contractors. The company inadvertently drew attention to this problem in March by denying it after journalists chimed in with documentation, Amazon had to acknowledge the practice is widespread. The pressure to keep up with stringent delivery standards is so heavy that many drivers use “pee bottles” due to the lack of access to bathrooms. Working conditions at Amazon have been under a spotlight for months-not only for workers in the company’s warehouses but also for its delivery drivers, who face extreme quotas, long hours, and intense surveillance.
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